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Please ensure that you read our Terms and Conditions below to ensure that Venus Escapes is the perfect place for your "escape". 

terms and conditions

**Venus Escapes is an adults only establishment and does not cater for children under 16 years of age. Unfortunately, if you arrive with children, you will be asked to leave and  no refunds can be given.


**We are 'hosted accommodation' (hotel-style accommodation)—we do not offer self-catering/cooking facilities.


**Check in time is from 2.00pm and check out is 11.00am. No refunds for early departures. A 1.9% surcharge applies to Visa and Mastercard and 2.2% to American Express transactions.


**No refunds if you choose not to use pre-booked Day treatments.


**100% (all) of the total balance is required to secure your booking if it is made within7 days of your stay.


**50% (half) of the total  balance is required to secure your booking if it is made beyond 7 days of your stay. The balance is payable at check out.


**50% of the balance will be refunded for cancellations made within 14 days of your booking date, only if the room is re-booked for the total number of nights originally booked.


**No refund is possible for cancellations of less than 7 days notice.


**If your package includes a day spa voucher each, the voucher is not transferable or refundable if you choose not to use the voucher.


**Please book all day spa treatments before arrival to avoid disappointment.


**Gift Vouchers are paid upfront, in full and carry a 12 month expiration.